Blacktown City Council constructed a new four-level underground carpark primarily for the convenience of train commuters and local shoppers. The primary challenge was to ensure seamless mobile communications from the outside environment into the carpark, enhancing safety for patrons, enabling parking meters and electric car charging stations to function efficiently and allowing facilities managers and security staff to perform their daily tasks professionally.
Process
Wireless Connect conducted a comprehensive site survey to identify problem spots and assess the viability of donor signals from the rooftop for all major telecommunication providers. Construction drawings were produced to guide the professional installation of a viable solution.
Implementation
It was important to the Council that the project be completed with minimal disruption to the daily operations of the carpark. The project was implemented over two weeks, with sensible work crew scheduling and the engagement of traffic/pedestrian management professionals, by implementing effective work health and safety (WHS) procedures to ensure a safe and productive work environment for the safety of both workers and users of the carpark.
High gain donor antennas were placed on the rooftop to collect quality signals from Telstra, Optus, and Vodafone. These signals were connected to a hybrid head-end repeater system installed in the building’s communications room. From there, branch cabling was installed throughout the carpark to provide full coverage, including security and maintenance areas, as well as all carpark pay stations.
Solution
The Hybrid head-end system for Telstra and Optus & Vodafone was chosen as the most economical way to extend coverage to these networks. This comprehensive approach catered to the needs of all users without incurring excessive costs. The high gain donor antennas on the rooftop ensured quality signal reception, which was then amplified and distributed throughout the carpark.
Outcome
The installation of the Hybrid head-end system successfully resolved the connectivity issues. Facility managers and patrons were able to use their mobile devices without interruption, and customer complaints regarding mobile reception ceased immediately. This improvement significantly enhanced the operational efficiency of the facility and improved the experience for visitors. A full set of “As Built” plans and post-test results were provided to validate the system’s performance and for maintenance purposes, ensuring continued reliability.
Conclusion
This project demonstrates how Wireless Connect can deliver effective and economical connectivity solutions in complex environments. By conducting thorough on-site surveys and designing a suitable solution, Wireless Connect ensured enhanced communication capabilities, contributing to the success of the facility and the satisfaction of its users. The project highlighted the importance of reliable mobile communication systems in modern infrastructure, ensuring safety, efficiency, and customer satisfaction in a busy urban environment. In a safe and professional manner.
